The hotel was conveniently located near

Mayo Clinic, which was perfect for my appointments. However, the room was not clean and didn't meet my expectations for a handicap room. The staff was unhelpful about my situation, and the pool looked uninviting.

great access to local parks and attractions for weekend strolls

i had a wonderful time exploring nearby parks like north mountain park, which was just a short 15-minute drive away, and the excitement of the metrocenter mall, located less than a mile from my stay, made my weekend getaway truly enjoyable. it was a relief to find a spacious room that accommodated my needs for a comfortable stay while indulging in city walks.

During my stay, I appreciated the cleanliness and spacious amenities, which added comfort to my visit. Although there were some noise disturbances, the kind staff and practical location made my trip enjoyable. Definitely worth a visit for an authentic stay in Phoenix!

Spacious room but cleanliness concerns

The location was convenient, and the room was spacious, offering ample space for our family. However, we encountered multiple cleanliness issues, like sticky floors and unkempt bathrooms, which made our stay less enjoyable. Although the staff was friendly, improvements in housekeeping are definitely needed.

Great stay! The pool area was nice, and the location was super convenient. Gina was fantastic in helping me settle in, making the experience much smoother. the cleanliness of the facilities inside really stood out.

I stayed here for 2 nights. The room was spacious and clean with good amenities. The location is convenient for local attractions. Staff was friendly and responsive to requests. I appreciated the hassle-free check-in process. 👍

The stay lasted for 11 nights as we were in town for a funeral, which added emotional weight to the visit. The price was decent, and I appreciated the height of the bed from the floor, making it easier to get in and out of. However, the toilets were quite low, which was challenging for someone who is physically disabled. Additionally, it was frustrating to have to retrieve towels and toiletries from the front desk rather than having them available in the room.

I found the location convenient, close to local attractions. Gina at the front desk helped me settle in smoothly. She was friendly and attentive throughout my stay. The room had good amenities and was spacious, although it needed a deeper clean. I struggled with the lack of towels and toiletries upon check-in, which was frustrating after a long day. The lighting in the kitchen area wasn’t sufficient, making it hard to see while cooking. I appreciate the friendly staff, but the room cleanliness and attention to detail should improve significantly.

Staying here with our two young kids was quite easy. The staff, especially Gina, was incredibly helpful and accommodating, which made our trip smoother despite the challenges. The cleanliness of the facilities also stood out, making us feel comfortable during our stay.

In my wife’s opinion, the lack of kid-friendly amenities was disappointing. A small play area would have made the stay even better for families.

genuinely caring staff that turns challenges into comfort during tough times

Gina was a shining star! Great staff helping during tough travel circumstances.

Free parking and friendly staff, but the room wasn’t very clean.